Telecom Operators & Cooperative Utilities

NERC CIP-011 doesn't care about your vendor's SOC 2.
If your data touched an external API, it touched an external API.

Ark33 deploys enterprise AI on your own infrastructure — fully inside your perimeter, NERC CIP-compliant, and built for the operational data you can't risk exposing. Your engineers get the productivity. Your compliance posture stays intact.

Schedule a Compliance Risk Assessment → Brian's background is telecom and utility operations. Free 20-minute call. No pitch.

The Compliance Gap

Your team is already using AI. Your NERC CIP program doesn't cover it.

Grid operations data. Network topology. SCADA outputs. Customer usage data subject to CPNI. These are not the data sets that belong in a cloud AI tool — and your compliance team knows it.

But your engineers are under the same pressure as every other team in your organization. They've found AI tools that make them faster. Some of them are already using those tools on operational workflows. Nobody officially approved it. The informal usage is ahead of the governance, and the gap between the two is where NERC CIP findings come from.

Meanwhile, your board is watching investor-owned utilities announce AI productivity initiatives. The pressure to adopt is real. The compliance obligation to do it carefully is equally real. The question is whether you find a path that satisfies both — or whether you wait until a regulatory review surfaces the informal usage that's already happening.

The Solution

Operational AI that never leaves your control environment.

Ark33 deploys enterprise-grade AI inside your own AWS or Azure environment. Grid operations data, customer records, network topology — none of it leaves your perimeter. The model is fine-tuned for utility and telecom workflows. We document the deployment against NERC CIP requirements from day one: audit logs, access controls, data handling documentation — everything your compliance team needs to answer a NERC auditor's questions about AI use in your environment.

The Exposure Curve

Every week without a framework, the gap widens.

EXPOSURE GAP Informal AI ahead of governance TODAY 3 MO 6 MO 9 MO 12 MO Informal AI usage Governance framework coverage First informal use Audit window opens
What's at Stake

The data your team handles every day.

Each category below carries specific regulatory obligations. Most cloud AI tools can't satisfy them — not because of technical limitations, but because the data leaves your perimeter at all.

The Ark33 deployment keeps every one of these inside your environment. Always.

BES Cyber System Information
Grid topology, control system configs, network diagrams
NERC CIP-011
SCADA & OT Data
Real-time telemetry, sensor outputs, control commands
CIP / PUC
Customer Proprietary Network Information
Call records, usage patterns, service subscription data
FCC CPNI
Network Architecture & Topology
Physical plant maps, routing configs, redundancy plans
CIP / Internal
Regulatory Filings & Rate Case Data
PUC submissions, cost-of-service models, rate structures
State PUC
Engagement Model

From assessment to running model in 12 weeks.

Phase 01
AI Readiness Assessment
$18,000 · 3 weeks · Credits toward implementation

Infrastructure audit, NERC CIP and state PUC regulatory gap analysis, model recommendation for your operating environment, use case prioritization across operations, engineering, compliance, and customer operations — plus a fixed-price implementation proposal.

Phase 02
Private AI Implementation
$95,000 – $140,000 · Milestone-gated

Enterprise AI model deployed on your VPC, fine-tuned for utility and telecom operations — outage analysis, work order processing, regulatory filing support. NERC CIP-compliant deployment documentation included. Zero external API dependencies after deployment.

Phase 03
Annual Platform License
$48,000 – $72,000 / year

Model updates, security hardening, compliance documentation refresh as NERC standards evolve, quarterly audit package. We keep the infrastructure current. You maintain the compliance posture.

Use Cases

What your team can do with private AI.

Operations

Outage analysis, incident documentation, work order triage, maintenance scheduling support. Your operations team moves faster without operational data leaving the control environment.

Engineering

Design review, standards compliance checking, documentation generation. Engineers spend less time on documentation and more time on engineering.

Regulatory & Compliance

NERC CIP audit preparation, state PUC filing support, regulatory change monitoring. Your compliance team uses AI to manage the compliance program itself.

Customer Operations

Call summary, issue triage, CPNI-compliant interaction documentation. Customer data stays inside your environment.

Hard Questions

What compliance teams always ask.

We've reviewed our cloud AI vendor's security documentation and it looks solid. +
SOC 2 compliance addresses the vendor's internal security controls. It doesn't address whether your data processed by that vendor's API creates exposure under NERC CIP-011's requirements around BES Cyber System Information. Those are different frameworks asking different questions. Brian can walk you through the specific gap in 20 minutes.
Our NERC CIP program covers IT systems, not AI tools. +
That's the gap. AI tools processing operational data are not clearly outside the scope of CIP-011 — and NERC auditors are actively developing guidance on how AI use is classified. The organizations that will face the hardest questions are the ones who adopted AI informally without a documented governance program.
We want to wait until NERC releases clearer AI guidance. +
Waiting doesn't stop your team from using AI. It just means the informal usage continues without a governance framework. The assessment tells you exactly where you stand today — so when guidance firms up, you're ahead of it, not scrambling to catch up.
Why Brian

Ten years inside telecom and utility operations

Not explaining NERC CIP from a textbook. Working inside it.

Brian spent over a decade inside telecom and utility operations before founding Ark33. He understands the specific operational data at risk, the way informal AI usage spreads through engineering teams, and what a NERC auditor is actually looking for in an AI governance program. The 20-minute call is his honest read on your specific exposure. Nothing else.

Schedule a Risk Assessment

Twenty minutes. Brian's honest read on your NERC CIP and operational data exposure.

Five questions about your current situation. Your specific obligations. No pitch. No commitment.

Schedule Your Compliance Risk Assessment →

brian@ark33.solutions